Random links/videos/tweets/etc.

[benji]

I feel like if product packaging can mislead you and lead to a settlement (it didn't say the coffee was hot, it didn't warn me not to take 5 pills at once), surely a chatbot representing a company is at least equivalent to a form of signage? the person held responsible is the person who failed to warn the consumer/implemented the bright idea of an agreeable chatbot

you could argue that decades of using company chatbots online has trained you to assume that you're talking to a real person who can can help you with your problem

I imagine some kind of boilerplate TOS to use the chatbot where you agree not to misuse it would probably be enough.

Unfortunately fucking capitalism already ruined our utopia: